Aha of today

#ahaoftoday “The near enemy of connection is control” – Brene Brown

#ahaoftoday 2 types of empathy: Affective(sensations and feelings we get in response to others’ emotions, e.g. mirroring another’s feelings, or feeling stressed at another’s fear or anxiety) and Cognitive (identifying and understanding other’s emotions).

#ahaoftoday “Irony/sarcasm = form of communication in which the literal meaning of the word is different from the intended message” – Brene Brown. So, in less rich communication channels (e.g. writing), the chance of misinterpreting irony increases.

#ahaoftoday I over-rely on workplace role-based heuristics (e.g., assuming someone’s skills their role implies). When reality differs, I feel surprise or frustration. That’s okay. Progress happens by working with reality. What heuristics are you overly reliant on?

#ahaoftoday A difficult person is someone who presents issues or acts in ways that are beyond our current skill level to meet openheartedly. – Inbal Kashtan

#ahaoftoday 2 ways of asking the same thing: “Do you understand?” vs “Have I explained this clearly?”. One of them triggers most probably a yes. The second one might bring interesting answers.

#ahaoftoday “the majority of interpersonal conflicts in organizations are system issues” – empathy factor

#ahaoftoday “There is always conflict. Arguing is optional.” – ai-opener.nl

#ahaoftoday Knowledge consumption = when you keep acquiring knowledge without taking the time to integrate and apply it.

#ahaoftoday Are obstacles (difficult people, unexpected crises, shortages of all sorts) getting in the way of doing your best work? I’ve learned that usually, those obstacles are the actual work. What are some obstacles for you?